Our hosting facilities are strategically located across the UK and offer fully cooled, pod entry security and resilient data centre space. Clean and constant power, supplied on the NPower energy tariff ensuring we are carbon neutral, is delivered by our resiliant Riello UPS system. In the case of a mains power failure, failover is provided by two independent back-up generators capable of running the data centre indefinitely. Importantly for customers’ peace of mind, access to our data centres is limited to security-cleared personnel and enforced by extensive CCTV monitoring and access control systems. Our facilities have both VESDA smoke detection and FM200 fire suppression systems.

Our Tier 4 grade facilities provide a modern, high availability and high quality hosting capability with full PCI compliance, ISO 9001 and ISO 27001 accreditation.

Tiering Explained
A Tier 4 data center is considered the most robust and less prone to failures and should not be confused with carrier tiering. Tier 4 is designed to host mission critical servers and computer systems, with fully redundant subsystems (cooling, power, network links, storage etc) and compartmentalised security zones controlled by biometric access controls methods. Naturally, the simplest is a Tier 1 data center used by small business or shops.
• Tier 1 = Non-redundant capacity components (single uplink and servers)
• Tier 2 = Tier 1 + Redundant capacity components
• Tier 3 = Tier 1 + Tier 2 + Dual-powered equipment and multiple uplinks
• Tier 4 = Tier 1 + Tier 2 + Tier 3 + all components are fully fault-tolerant including uplinks, storage, chillers, HVAC systems, servers etc. Everything is dual-powered

Data Center Availability According To Tiers
The levels also describe the availability of data from the hardware at a data centre as follows:
• Tier 1: Guaranteeing 99.671% availability
• Tier 2: Guaranteeing 99.741% availability
• Tier 3: Guaranteeing 99.982% availability
• Tier 4: Guaranteeing 99.995% availability